{"version":"1.0","last_updated":"2026-05-28","provider":{"name":"Product Systems AI","url":"https://productsystems.app","faq_page_url":"https://productsystems.app/pricing#faq"},"faqs":[{"id":"services-offered","source":"services","question":"What services does Product Systems AI offer?","answer":"Product Systems AI offers website design and build, AI implementation, SaaS and product development, legacy modernisation, managed hosting and care, and website intelligence. We work with businesses across the UK and worldwide.","tags":["services","overview","what do you do"]},{"id":"website-modernisation-time","source":"services","question":"How long does a website modernisation take?","answer":"A typical website modernisation takes 2–4 weeks from discovery to launch. Complex SaaS applications take 4–12 weeks depending on scope. We provide a detailed project timeline during the free consultation.","tags":["timeline","how long","delivery","modernisation"]},{"id":"ongoing-support","source":"services","question":"Do you offer ongoing support after launch?","answer":"Yes. We offer managed hosting and care packages that include ongoing updates, performance monitoring, security patches, and content changes. Packages start from £149/month.","tags":["support","maintenance","after launch","care plan"]},{"id":"modernisation-vs-new","source":"services","question":"What is the difference between a website modernisation and a new website?","answer":"A website modernisation rebuilds your existing site with modern technology, improved design, and AI features while preserving your brand, content, and SEO rankings. A new website starts from scratch with a completely new design and structure. Both options are available depending on your needs and budget.","tags":["modernisation","new website","difference","rebuild"]},{"id":"hidden-costs","source":"pricing","question":"Are there any hidden costs?","answer":"All prices shown are the total amount — no VAT is charged.","tags":["pricing","costs","VAT","hidden fees"]},{"id":"ownership","source":"pricing","question":"What happens after the build — do I own my website?","answer":"Yes, absolutely. You own your website, your domain, and all your content. We provide full admin access and handover documentation. You are never locked in to Product Systems AI — though we'd love to keep supporting you through a care plan.","tags":["ownership","domain","locked in","handover"]},{"id":"upgrade-tiers","source":"pricing","question":"Can I upgrade from Foundation to Growth later?","answer":"Yes. We can upgrade your site at any time. The upgrade cost is the difference between the two tiers, so you only ever pay once for the work already done.","tags":["upgrade","tiers","Foundation","Growth","AI-Ready"]},{"id":"ai-chatbot","source":"pricing","question":"What is the AI chatbot and how does it work?","answer":"Our AI chatbot is trained on your business content — your services, FAQs, pricing, and tone of voice. It answers visitor questions 24/7, captures leads, and can be deployed on your website, WhatsApp, and email.","tags":["AI chatbot","chatbot","WhatsApp","automation","lead capture"]},{"id":"payment-plans","source":"pricing","question":"Do you offer payment plans?","answer":"Yes. Projects under £3,500 are invoiced in full upfront. Projects between £3,500 and £7,500 are split 50% deposit / 50% on completion. Projects over £7,500 can be arranged across 3 instalments: 40% deposit, 40% mid-build, 20% on launch. Ask us when you enquire.","tags":["payment","deposit","instalments","payment plan","finance"]},{"id":"build-time","source":"pricing","question":"How long does a website take to build?","answer":"Foundation sites take approximately 2 weeks from content sign-off. Growth Platform sites take 3 weeks. AI-Ready System builds take 4–6 weeks depending on complexity. Priority 10-day delivery is available as an optional extra.","tags":["timeline","how long","delivery","build time"]},{"id":"what-to-provide","source":"pricing","question":"What do I need to provide to get started?","answer":"We'll need your brand assets (logo if you have one), any existing content (text, photos), and a brief about your business and goals. We'll guide you through everything in a free discovery call before any work begins.","tags":["getting started","onboarding","what do I need","discovery call"]},{"id":"hosting-included","source":"pricing","question":"Is hosting included in the build price?","answer":"The build price covers design and development. Hosting is a separate monthly cost — we recommend adding one of our care plans to keep your site fast, secure, and supported. Essential Care starts at £149/month and includes managed hosting, daily backups, security monitoring, and monthly content updates.","tags":["hosting","included","care plan","monthly cost"]},{"id":"how-much-website","source":"pricing","question":"How much does a website cost?","answer":"Website builds start from £1,500 for a Foundation Site (up to 7 pages, 2-week delivery). The Growth Platform is £3,500 (up to 20 pages, AI chatbot, e-commerce). The AI-Ready System is £7,500 (full-stack web application, unlimited pages, user authentication, Stripe payments). Managed hosting care plans start from £149/month.","tags":["cost","price","how much","pricing","£1500","£3500","£7500"]},{"id":"industries-served","source":"general","question":"What industries does Product Systems AI work with?","answer":"We work with businesses across all industries, with specialist experience in: solicitors and law firms, dental practices, fitness studios and gyms, hairdressers and salons, restaurants and hospitality, aesthetics clinics, opticians, veterinary practices, estate agents, nurseries and childcare, care homes, recording studios, tattoo studios, health and wellness, funeral directors, chiropractors, accountants, and trades businesses.","tags":["industries","sectors","who do you work with","specialisms"]},{"id":"location","source":"general","question":"Where is Product Systems AI based?","answer":"Product Systems AI is based in Lancashire, UK. We work with businesses across the UK and internationally, operating fully remotely. We serve clients across Lancashire, Greater Manchester, Yorkshire, Cheshire, and all major UK cities.","tags":["location","based","Lancashire","UK","remote","where are you"]},{"id":"manus-development","source":"general","question":"Do you offer Manus development services?","answer":"Yes. We are an experienced Manus.im development team based in the UK, having built 15+ live products on the Manus platform including SaaS applications, business websites, AI tools, and community platforms. Manus development is significantly faster than traditional development but requires deep platform expertise.","tags":["Manus","Manus.im","Manus developer","Manus development"]},{"id":"free-audit","source":"general","question":"Do you offer a free website audit?","answer":"Yes. We offer a free website audit and AI readiness assessment. The audit covers your current digital presence, SEO health, performance, and conversion opportunities. You can request a free audit at productsystems.app/request-a-design or take the free AI Readiness Score at productsystems.app/ai-readiness-score.","tags":["free audit","website audit","AI readiness","free","no obligation"]}]}