SaaS Platform · Booking Technology · UK Startup

HairPlan.app

A commission-free smart booking platform built for independent hairdressers and barbers across the UK — born from a Lancashire family story.

"Your craft. Perfectly booked."

HairPlan.app — Smart Booking Platform

6 Core Tools

Booking Features

UK Independents

Target Market

Barbers & Stylists

Built For

1 Year Free

Founding Offer

The Story

Built from a family frustration

HairPlan started with a conversation at a kitchen table in Lancashire. The founder's daughter — a talented hairdresser — was frustrated. She was paying a significant commission to a mainstream booking platform for every appointment, and the platform wasn't even built for someone like her. It was built for spas, nail salons, and chains. Not for an independent stylist who knows every client by name.

Her friend's son, a barber, had the same complaint. He'd tried three different booking apps and none of them understood walk-ins — the lifeblood of a barbershop. You can't tell a walk-in to "book online." You need a live queue they can check from their phone before they even leave the house.

Product Systems AI was brought in to build the solution they couldn't find. The brief was clear: no commission, no complexity, and built for the craft — not for a corporate chain. HairPlan launched in soft launch in early 2026 with a founding member offer: a full year free, no credit card, no catch.

The platform is already attracting professionals across Lancashire, Greater Manchester, London, and Birmingham. The Hair Journey feature — a photo timeline of every client's look, visit by visit — has become the most talked-about differentiator in the community.

The Problem

Mainstream platforms weren't built for independents

  • High commission fees eating into every booking
  • No walk-in queue management for barbershops
  • Generic interfaces designed for chains, not craft professionals
  • No client history or colour formula storage
  • Platforms that felt like admin tools, not professional tools
The Solution

Six tools. Zero commission. Built for craft.

  • Smart booking calendar — clients book themselves, you just show up
  • Live walk-in queue — clients see the wait before they arrive
  • Chair notes CRM — every formula, preference, and detail remembered
  • Hair Journey — a photo timeline of every client's look
  • 24h automatic reminders — no-shows drop, revenue rises
  • Treatwell Sync — connect existing calendars in two steps
HairPlan features — Run your chair, not your calendar
Technology

Built to scale from day one

React 19

Mobile-first UI

TypeScript

Type-safe codebase

Node.js + tRPC

API layer

MySQL / TiDB

Scalable database

Stripe

Payment processing

Tailwind CSS 4

Responsive styling

PWA

Install on any device

Treatwell API

Calendar sync

LLM (Concierge)

AI onboarding agent

Project Timeline

From kitchen table to live platform

Project Timeline

Key milestones and achievements throughout the development process

October 2025

Concept & Discovery

The idea was born from a personal frustration — the founder's daughter, a hairdresser, and her friend's son, a barber, were both paying premium commissions to mainstream booking platforms that weren't built for independent professionals. We began with deep discovery sessions to map the real pain points.

Interviewed 20+ independent hairdressers and barbers across Lancashire
Mapped the commission and feature gaps in Treatwell, Fresha, and Booksy
Defined the core value proposition: no commission, no complexity, built for craft
November 2025

Design & Brand Identity

HairPlan needed to feel premium but approachable — a tool that independent professionals would be proud to share with their clients. We developed a warm gold-on-dark aesthetic that nods to the craft and tradition of the trade while feeling unmistakably modern.

Developed the warm amber/gold brand palette on deep charcoal backgrounds
Designed the booking flow for both professionals and clients
Created the walk-in queue UX — a feature no competitor offered at this price point
December 2025

Core Platform Build

Built the full-stack platform with a focus on simplicity and speed. The professional dashboard needed to work on a phone between clients, not just on a desktop. Every interaction was designed for someone with scissors in one hand.

Smart booking calendar with real-time availability
Live walk-in queue with client-facing wait time display
Chair notes CRM — colour formulas, preferences, and client history
24-hour automatic appointment reminders via SMS and email
January 2026

Soft Launch — Founding Member Offer

Launched in soft launch mode with a founding member offer: a full year free, no credit card required. The offer was designed to build a loyal early community of professionals who would shape the product roadmap.

Launched hairplan.app with founding member registration
Built the HairPlan Concierge AI onboarding assistant
Integrated Treatwell calendar sync for professionals already on the platform
Deployed live example pages for a London barbershop and a Cheshire colour salon
Ongoing 2026

Growth & Community

HairPlan is growing organically across the UK hair and barbering community. The founding member offer closes 16 May 2026, after which the platform moves to a paid tier. The Hair Journey feature — a photo timeline of every client's look — has become the most talked-about differentiator.

Professionals across Lancashire, Manchester, London, and Birmingham onboarded
Hair Journey photo timeline launched to strong community reception
Guides & Blog section launched to support SEO and professional education
HairPlan Concierge AI assistant live on all pages

Have a project like this?

Whether it's a local startup with a big idea or an established business ready to modernise — we build platforms that professionals are proud to use.

Related Projects

Explore more of our work in similar technologies and industries

PropertyMatch.homes
Real Estate Tech

PropertyMatch.homes

White-label property lead capture platform transforming how real estate agents collect and manage leads at exhibitions.

ChatbotBuilder.app
AI SaaS Platform

ChatbotBuilder.app

AI-powered chatbot builder with visual flow designer, enabling businesses to create and deploy intelligent conversational agents in minutes.

Elodie